At UKOI, we work hard to get your order to you as quickly as possible.

Shipping Rates

• Free U.S. shipping on all orders over $50
• For orders under $50, shipping costs are calculated automatically at checkout based on your location and selected shipping method.

Order Processing

Orders are typically processed within 1–2 business days.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Estimated Delivery Times

After your order has been processed, most U.S. deliveries arrive within:

• Standard Shipping: 3–7 business days

Please note that delivery times are estimates and may vary during holidays, severe weather, or periods of high carrier demand.

Tracking Your Order

As soon as your order ships, you’ll receive a tracking number via email so you can monitor your package’s journey.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. UKOI is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at hi@ukoi.us and we’ll do our best to help resolve the issue.

Questions?

If you have any questions about shipping or your order, please contact us at:

hi@ukoi.us