UKOI is a European skincare brand focused on advanced, science-led formulas for healthier-looking skin.
Created by Elfa Pharm in 2020 and introduced to the U.S. in 2026, UKOI combines modern skincare actives—including Peptides, Exosomes, PDRN, Bakuchiol, CICA and Snail Mucin—with European formulation and manufacturing standards.
Our skincare is made in Poland, European Union, and shipped to U.S. customers from within the United States.
UKOI skincare is made in Poland, European Union, by Elfa Pharm in an ISO 9001 and ISO 22716 GMP-certified cosmetics manufacturing facility.
From formulation and ingredient verification through filling and final quality control, production follows controlled European manufacturing processes designed for safety, quality and consistency.
European cosmetics are subject to comprehensive requirements covering ingredients, product safety, manufacturing, documentation and quality control.
For UKOI, Made in Europe means more than a country of origin. It is part of how we control ingredient quality, formulation, manufacturing consistency and product safety.
Yes. Products purchased directly from ukoi.us are authentic UKOI products and are covered by our 30-Day Happiness Guarantee.
Buying directly from UKOI also means your products come through our controlled distribution and fulfillment process.
Yes. UKOI products undergo safety and quality evaluation, and our products are consumer tested to evaluate real-world performance.
Depending on the product, testing may measure or evaluate hydration, smoothness, firmness, elasticity, radiance, skin comfort, the appearance of fine lines and other product-specific benefits.
Whenever we publish a percentage or performance claim, look for the testing details provided with that claim.
We don’t choose ingredients simply because they’re trending.
UKOI formulas are built around established and next-generation skincare actives selected for a specific purpose—including peptides, PDRN, exosomes, bakuchiol, CICA, hyaluronic acid, ceramides and snail mucin.
But the ingredient name is only part of the story. Concentration, formulation, compatibility with other ingredients and consistent use all influence how a skincare product performs.
That’s why we formulate complete products and systems rather than relying on a single “hero ingredient” claim.
Every UKOI product page includes its full ingredient list.
If you have a known allergy or sensitivity, we recommend reviewing the ingredient list before use. If you have a question about a particular ingredient, contact us at hi@ukoi.us.
We work with an established European cosmetics manufacturer operating within EU cosmetic manufacturing and documentation requirements.
Ingredients and finished formulas are subject to the documentation, safety and quality-control processes required for cosmetic products manufactured in the European Union.
If you have a question about a particular ingredient or formula, contact us and we’ll do our best to provide the relevant information.
Many UKOI formulas are designed with skin compatibility in mind, and several of our routines focus specifically on gentle renewal, hydration and barrier support.
However, sensitive skin can mean different things for different people, and no cosmetic product can be guaranteed to work for every skin type.
If your skin is sensitive or reactive, introduce new products gradually and patch test before first use. If you have a diagnosed skin condition, speak with your dermatologist before significantly changing your routine.
It depends on the individual product and your personal circumstances.
Pregnancy and breastfeeding can change both your skin and the ingredients your healthcare provider recommends you use or avoid. We therefore don’t make a blanket claim that every UKOI product is appropriate for everyone during pregnancy or breastfeeding.
You can find the complete ingredient list on each product page. We recommend sharing it with your physician or healthcare provider if you have questions about a particular product.
Start with what you want to change about your skin.
If you’re focused on visible signs of aging, firmness and smoothness, explore our peptide routines. For renewal and tired-looking skin, explore PDRN+. For calming and barrier support, look at CICA. If you’re looking for a gentle alternative to traditional retinol-focused routines, explore Bakuchiol.
You can also use Personalize to find a routine based on your skin and goals.
Yes. You don’t need to replace your entire skincare routine to start using UKOI.
Individual UKOI products can be incorporated into an existing routine, or you can use products from one of our complete systems together.
When combining multiple active products, whether from UKOI or other brands, introduce them gradually.
You can absolutely start with one product.
Our complete routines are designed for customers who want coordinated products for a particular skin goal without having to build a routine themselves.
But they aren’t a requirement. If you already have products you like, choose the UKOI product that addresses what you want to add or change.
Skincare should fit your skin and your life, not the other way around.
It depends on the product, your skin and the result you’re looking for.
Hydration, softness and skin comfort may be noticeable relatively quickly. Changes in the visible appearance of texture, radiance, firmness, elasticity and fine lines generally require consistent use over time.
Many of our consumer studies evaluate results after 4 weeks of consistent use. Where testing has been performed on a specific UKOI product, you’ll find the results and study details on its product page.
That’s exactly why we offer our 30-Day Guarantee.
Skincare is personal. A formula that works beautifully for one person may not be right for another.
If an eligible UKOI purchase isn’t right for you, contact us within 30 days and we’ll help you through the guarantee process.
See our 30-Day Guarantee page for complete terms and instructions.
We want you to feel comfortable trying UKOI.
Eligible purchases made directly through ukoi.us are covered by our 30-Day Guarantee. If a product isn’t right for you, contact us within 30 days and our customer care team will explain the next steps.
Please see the 30-Day Guarantee page for eligibility, conditions and complete details.
UKOI follows a more direct lab-to-consumer model.
Our products are manufactured and quality checked in Europe, then shipped through a streamlined supply chain to customers rather than spending extended periods moving through multiple layers of traditional retail distribution.
This helps us keep the path from production to your skincare routine as direct as possible.
Like all cosmetics, UKOI products should be stored according to the instructions on the packaging and used within the indicated period after opening.
Orders are prepared and shipped from the United States.
Processing and delivery times can vary depending on your location and the shipping method available at checkout.
Once your order ships, you’ll receive tracking information so you can follow its progress.
Contact us.
If your order arrives damaged, you receive the wrong product, or something else isn’t right, send our customer care team your order information and photos where relevant.
We’ll review the issue and help you resolve it.
Have a question about a product, ingredient, order or your skincare routine? We’re happy to help.
Email us at hi@ukoi.us.
Our customer care team will respond as soon as possible.